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Event5 min read

Industrial Visit & NoBox.AI Chatbot Workshop with SMKN 11 Malang at PT Universal Big Data (UBIG)

Students from SMKN 11 Malang attended an industrial visit and hands-on workshop building intelligent chatbots with NoBox.AI at PT Universal Big Data (UBIG).

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NoBox AI & Research Team

AI Workflow & Growth Engineers

•24-Oct-2026
Industrial Visit & NoBox.AI Chatbot Workshop with SMKN 11 Malang at PT Universal Big Data (UBIG)
Key Takeaways
  • SMKN 11 Malang students gained hands-on experience designing interactive AI chatbots on the NoBox.AI platform.
  • Industry-vocational collaboration by UBIG accelerates the adoption of automation and NLP among the next generation.
  • Participants learned how to integrate WhatsApp chatbots into real customer support and automated reservation workflows.
  • Empowering young tech talent is central to NoBox.AI's mission to strengthen Indonesia's digital ecosystem.

1. Synergy Between Vocational Education and the Tech Industry

Vocational education must evolve rapidly alongside the fast-moving tech sector. Addressing this challenge, PT Universal Big Data (UBIG) partnered with SMKN 11 Malang to host an Industrial Visit and hands-on workshop titled 'NoBox.AI Chatbot Development'.

Held at the Malang Creative Center (MCC), the event gathered dozens of software engineering and informatics students. Participants discovered firsthand how enterprise-grade artificial intelligence solutions are engineered from research to deployment.

“Exceptional vocational learning requires genuine industry immersion. Our goal is ensuring students understand not just theory, but how to deploy high-impact AI applications.”

— Leadership Team, PT Universal Big Data (UBIG)

2. Hands-on Practice Building Intelligent NoBox.AI Chatbots

The workshop was intentionally structured to be practical and engaging. Each student received sandbox credentials on NoBox.AI to design conversational workflows, map customer intent, and build structured knowledge bases.

Participants configured enterprise-level support flows without writing thousands of lines of boilerplate code, leveraging NoBox.AI's intuitive low-code interface.

High Practical Engagement

Students successfully built and tested customer support prototypes for local SMEs within the 90-minute intensive lab session.

Fundamentals of Natural Language Processing (NLP) and colloquial intent mapping.
Building structured FAQ knowledge bases from organizational documents.
Interactive chat emulation and workflow testing in real time.
Implementing seamless bot-to-human escalation protocols.

3. Real-World Applications in Business and Customer Support

Beyond technical configuration, UBIG engineering mentors demonstrated real-world deployments across Indonesian industries: automated ticketing, parcel logistics tracking, clinic appointments, and 24/7 restaurant order capture.

Students discussed how conversational automation slashes first-response delays from hours to seconds while boosting overall customer satisfaction.

4. UBIG & NoBox.AI Commitment to National AI Education

This initiative with SMKN 11 Malang represents PT Universal Big Data (UBIG) and NoBox.AI's sustained commitment to expanding AI literacy across Indonesian educational institutions.

Moving forward, industrial apprenticeships, AI-oriented vocational curricula, and NoBox.AI certifications will continue to expand to prepare students for the global technology economy.

Tags:#Event#Workshop#Industrial Visit#SMKN 11 Malang#Chatbot#UBIG
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NoBox AI & Research Team

AI Workflow & Growth Engineers

The NoBox.AI product research team is dedicated to sharing practical playbooks on business automation, agentic AI deployment, and revenue acceleration strategies.

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